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24Jul2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman-Ha, Retorno Sayil S\/N Fracc. Playacar, Playa del Carmen, Mexico

The Reef Playacar Beach Resort & Spa offers an all-inclusive experience with a focus on wellness and relaxation, featuring a spa and three on-site restaurants. This family-friendly hotel includes amenities like free WiFi and access to recreational facilities.

Rooms & Amenities

Guestrooms at The Reef Playacar Beach Resort & Spa include amenities such as free WiFi and safes. The property has signed the UNESCO Sustainable Travel Pledge, promoting responsible tourism. Activities available include ecotours, skydiving, and ziplining.

Dining & Nearby Options

Dining options at this Playa del Carmen hotel include three onsite restaurants and additional nearby eateries such as PREGO Playacar and LABRIOCHE de Playa. Guests can also enjoy a meal and beverages at the poolside bar.

Leisure & Fitness

Leisure facilities consist of a spa where guests can indulge in treatments like body wraps and massages, as well as access to recreational equipment. A gym offering yoga classes is also available, along with an outdoor pool to relax in the sun.

Location & Transportation

The Reef Playacar Beach Resort & Spa is conveniently located 3 miles from Aeropuerto de Playa del Carmen, allowing for easy airport access. Nearby attractions include Xcaret Eco Theme Park and the Playa del Carmen Archeological Site, which are both within a short distance.

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Playa del Carmen 1.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 1.1 mi
Cancun (CUN) 36.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Smoking allowed in designated areas
  • Parking
  • 24-hour reception
  • Luggage storage
  • ATM/Cash machine
  • Gift/Newsstand
  • Beauty salon
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Billiard tables
  • Fitness studio

Services

  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Bell staff/Porter
  • Computer connection

Dining

  • Poolside snack bar
  • Beach bar
  • Snack bar

Business

  • Business centre

Children

  • Paid babysitting/ Child services
  • Children's pool
  • Kids club

Spa & Leisure

  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Garden area
  • Television in lobby
  • Spa & wellness centre
  • Turkish bath
  • Treatment room
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Location

Ave. Xaman-Ha, Retorno Sayil S\/N Fracc. Playacar, Playa del Carmen, Mexico
Map view
Ave. Xaman-Ha, Retorno Sayil S\/N Fracc. Playacar, Playa del Carmen, Mexico
Nearby
Mall
Playacar Center Shopping Mall
1800 ft
Paseo Xaman - Ha S/N
Hard Rock Campo de Golf
800 ft
Calle Quinta Avenida 10
Playa del Carmen Archeological Site
1300 ft
Restaurants
Excel Sense Rooftop
1.3 mi
Paseo Xaman Ha
Playacar Burger
1.8 mi
Paseo Tulum Mz 19A Solidaridad Playa del Carmen
Guayoyo Cafe Gourmet
4500 ft
Paseo Coba Calle Aviacion Mz 29

Reviews and Ratings

Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
7.2
Location
9.0
Service
7.0
Dining
6.2
Guest reviews
6.0/10
based on 5 reviews
Fred
United States, March  2025
6.6/10

My stay at The Reef Playacar Beach Resort & Spa was enjoyable overall. The location was perfect, with stunning beach access. but I felt the dining options were limited at times.

Rooms
8.0
The room I stayed in was spacious and tidy. I loved the modern amenities and complimentary toiletries.
Service
7.0
Service was generally friendly. though sometimes I found the response time a bit slow during peak hours.
Location
9.0
The resort's location is fantastic. just a short walk to local shops and attractions.
Dining
6.0
Dining was a mixed experience. The fresh salads were good, but I hoped for more variety in the menu.
Facilities
8.0
The facilities were well-maintained. I appreciated the convenient tour assistance and the availability of dry cleaning services.
Dick
United States, December  2024
6.0/10

I had a lovely stay at The Reef Playacar Beach Resort & Spa. The beachfront location was absolutely stunning, but some areas, like the dining options, could use a bit more variety. Overall, I enjoyed the relaxing vibes and friendly service.

Rooms
7.0
My room was spacious and comfortable with a beautiful view, although the decor felt a bit outdated.
Service
8.0
The staff were incredibly friendly and attentive, which really enhanced my experience, though sometimes the service was a bit slow during peak times.
Location
9.0
The location was perfect, right on the beach and close to local attractions, making it easy to explore Playa del Carmen.
Dining
6.0
While the food was tasty, I found the dining choices somewhat limited, especially when it came to variety in cuisines.
Facilities
8.0
The facilities were nice, featuring various offerings like shops and tour assistance, which was handy during my stay.
Albert
United States, December  2024
6.4/10

I had a pleasant stay at The Reef Playacar Beach Resort & Spa. The beachfront location was stunning, providing easy access to the beautiful sands of Playa del Carmen. However, the room could've used some updating, and the dining options were a bit limited, especially for those craving variety.

Rooms
6.0
My room was comfortable but felt a bit dated with the furniture. I appreciated the spacious layout, but it could benefit from a refresh to match the tropical vibe of the resort.
Service
7.0
The service was generally friendly and attentive, but I noticed some delays during peak times, especially at the restaurant. The staff was helpful, though, which made up for any shortcomings.
Location
9.0
I loved the location right on the beach, making it super convenient to enjoy the ocean. It was also close to local attractions, which was a nice bonus for exploring.
Dining
6.0
The dining options focused heavily on fresh, healthy dishes, which I enjoyed. However, I found the menus somewhat repetitive, and I wished for more variety to choose from.
Facilities
7.0
The resort offered solid facilities, including a helpful bell staff and decent tour assistance. However, I noticed the need for better maintenance in some areas, as things felt a bit worn.
Patricia
United States, December  2024
5.8/10

My stay at The Reef Playacar Beach Resort & Spa was enjoyable. the beach access was fantastic, but some areas felt a bit dated. Overall, it offered a good mix of relaxation and fun.

Rooms
7.0
The room was spacious and had a lovely view, but the decor could use a refresh.
Service
6.0
The staff was friendly and accommodating, though I found the service at the dining areas could be slow at times.
Location
9.0
The resort's location near Playa del Carmen was perfect for exploring the local area and enjoying the beach.
Dining
7.0
Dining options were decent. I especially enjoyed the tasty salads but wished there were more variety in the cuisine.
Facilities
6.0
The facilities were adequate, with useful services like dry cleaning and tours, but the pool area felt crowded at times.
Mary
United States, November  2024
5.6/10

I had a great time at The Reef Playacar Beach Resort & Spa. The beach was stunning and the location was perfect for exploring Playa del Carmen. However, the dining options were a bit limited and could use more variety.

Rooms
8.0
My room was spacious and well-appointed. I appreciated the tropical decor and the comfortable bed. The cleanliness was great as well.
Service
7.0
The staff were friendly and attentive. yet sometimes the service felt a bit slow during peak hours.
Location
9.0
The resort is ideally situated near the beach and just a short walk from local shops. I loved being able to explore the area easily.
Dining
6.0
The meals were decent, with highlights like homemade biscuits. but I found some dishes lacking in creativity and variety.
Facilities
8.0
The facilities were well-maintained and offered plenty of services. I particularly enjoyed the tour assistance for planning my excursions.
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Rooms and Guests2 Guests, 1 Room